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Sustainable. Fast. Reliable.

Independent Melbourne metro courier service

 

BOOK JOB NOW     CLIENT LOGIN

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Home


Sustainable. Fast. Reliable.

Independent Melbourne metro courier service

 

BOOK JOB NOW     CLIENT LOGIN


Operating hours:

Monday - Friday: 8:00am - 6:00pm

Urgent?

Talk to us now to make an urgent booking on: 0422 935 666
Call only, do not SMS - No account required

Not so urgent?

Scroll down to find out more. Or if you'd like to book a one off job online please use the following booking form.

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About


About


Sustainable.

We do not contribute to either city congestion or emissions. On top of being environmentally sustainable we choose to do business ethically. We have steered clear of dodgy subcontracting arrangements which do not promote fair work practice. All our riders are partners in the business and your work is a shared priority.

Fast.

We work hard, fast and as a team. We’ve taken out the middleman meaning you have a direct line of contact to your courier. Because we are on bikes we don’t get stuck in congestion or need to find parking. We take your specified deadlines seriously. Got a job across town during Friday rush-hour? No problem!

Reliable.

When you call us you are talking directly to an owner/operator, not a customer service department. We work with you to tailor our service to your needs. Our online booking system provides realtime job tracking and a direct link to the courier with your goods on board.


Our fleet is comprised of two types of bike:

 

Pushbike.

Flexible, manoeuvrable and fast, the pushbike offers unbeatable delivery times of less than 30 minutes to inner suburbs.

CAPACITY

30 kg / 2 x A4 printer boxes

 

Cargo bike.

Thanks to its large loading area, it offers a fast and environmentally friendly alternative to the car.

Capacity

100 kg / 8 x A4 printer boxes

 
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Options


Options


Your Delivery Options

One off.

Got something that needs to get across town right now? Follow the link below to our 'one-off' booking form and we'll get onto it right away. Our rates start at $8.80 and go up from there depending on distance, size and urgency.

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Business account.

Regular deliveries? Let us set you up with our online booking portal TwinJet, which makes booking a job as easy as 3 clicks. Set up is takes less than 5 minutes. An account has no sign up fee, administration fees or minimum volume commitments. We can offer tailored rates and recurring job schedule.

Last kilometer freight.

Large volume of deliveries into the CBD/Docklands and highly congested inner suburbs? Let us provide an experienced Last Kilometer solution.

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FAQ's


FAQ's


FAQ

What can you deliver?

You name it! We can carry up to 100kg using our cargo bikes. If a job is bigger/bulkier we can always do multiple trips. The only things we can't transport are Dangerous Goods ie: Explosives, hazardous chemicles, bio waste, etc.

How much does it cost?

We offer competative rates that reflect the level of service you will receive. Our base rate is $8 + GST and goes up from there. For more detail see our pricing structure here

How do you pay?

We accept cash, credit card, and Paypal. Please note Paypal will incur a surcharge of 2%. For regular clients we offer bank transfer and fortnightly invoicing.

How far from the CBD do you go?

Our serviced suburbs are listed here. If your job falls out of this range ask us anyway and we can discuss the job.

What if it rains?

We work rain, hail or shine. If it's heavy rain never fear, we take extra care to keep your parcels dry. Please allow a bit longer in bad weather as safety is important to us.

Do you need an account to use us?

Nope. If you have a one off booking please book a job here or give us a call on 0422 935 666. We can take payment in cash or by credit card.

How do we setup an account, and what are the benefits?

It's easy and doesn't cost a cent. To setup an account either give us a call or email us and we will create an account for you asap. Meaning you can create a booking immediately from a computer or smart phone. Account holders will be invoiced fortnightly and enjoy special offers and discounts. To sign up please fill out the form here

Can we change or cancel an order?

No problem! Best bet is to give us a call as soon as there is a change to a booking, as we might already be on the way to the pickup. If the cancellation or change comes too late there may be a cancellation fee.

Can I set up a regular daily or weekly delivery?

Absolutely. You will need to have an account with us to do so. Once set up we will be there just like clockwork. Regular deliveres may also be eligble for a discounted rate depending on regularity and volume.